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Adding Coupons

This section will guide you through the process of adding a new coupon in FluentCart, allowing you to choose between different types of discounts to best suit your promotional campaigns.

Types of Coupons Available

When creating a new coupon in FluentCart, you have the flexibility to choose between two main types of discounts:

  • Fixed Amount Coupons: These coupons deduct a specific monetary value (e.g., $10 off) from the total order or eligible items.
  • Percentage Type Coupons: These coupons apply a percentage-based discount (e.g., 20% off) to the total order or specific items.

You can select the type that best suits your promotional needs.

Steps to Add a New Coupon

In your WordPress dashboard, go to FluentCart Pro > Coupons in the left sidebar. On the Coupons page, click the Add Coupon button in the top-right corner.

Screenshot of Add Coupon Button

This will open the "Coupons > Add Coupon" screen, where you can set up and customize your new coupon.

1. Basic Information

  • Title: Enter an internal title for your coupon. This is for your reference and not visible to customers.
  • Code: This is the actual discount code that customers will enter at checkout (e.g., "HOLIDAY10"). You can type a custom code or click "Generate Random Code" to create one automatically.
  • Coupon Priority: (Optional) Enter a numerical value to set the priority of this coupon. A higher number might indicate a higher priority if multiple coupons can be applied.

2. Discount Value (Fixed Type)

Here, you can decide what kind of discount you want to offer.

  • Type: You can choose between two types:

    • Fixed: This takes a specific amount of money off the total, like $5 off.

    • Percentage: This takes a percentage off the total, like 10% off.

  • Discount Amount: Enter the value of your discount here. If you choose Fixed, enter a number like 5 for a $5 discount. If you choose Percentage, enter a number like 10 for a 10% discount. You can also leave it blank or set it to 0 for no maximum limit.

    • Max Discount Amount: (Optional) Enter the maximum discount amount a customer can get. This is especially helpful for percentage-based coupons to make sure the discount doesn’t get too large on high-value orders.

3. Schedule

On the right side of the screen, you’ll find the Schedule box. This is where you can make your coupon work only for a specific time.

  • Start Date & Time: Set when you want the coupon to start working.

  • Set end date & time: Check this box and pick a date and time for the coupon to automatically expire.

    Screenshot of Add Coupon Screen (Discount Value)

4. Usage Restrictions

Sometimes, you only want a coupon to work for certain products or if a customer spends enough money. This is where you set those rules.

  • Min Spend Amount: The customer's cart must be at least this amount for the coupon to work.

  • Max Spend Amount: You can set a maximum cart value for the coupon. Leave it empty for no limit.

  • Include/Exclude Categories: You can make the coupon valid for only certain product categories (like "T-Shirts") or exclude certain categories.

  • Include/Exclude Products: Similar to categories, you can pick specific products that the coupon will or will not work for.

    Screenshot of Usage Restrictions

5. Maximum Discount Uses

Control how many times the coupon can be used.

  • Total Limit: Enter the maximum number of times this coupon can be used across all customers. Enter "0" for unlimited usage.
  • Per User Limit: Enter the maximum number of times a single customer can use this coupon. Enter "0" for unlimited usage per user.

6. Additional Information

  • Status:

    • Active: The coupon is live and can be used right away.
    • Disabled: The coupon is turned off and cannot be used.
    • Expired: The coupon has passed its end date.
  • Internal Notes: (Optional) You can leave a private note for yourself here, like "This coupon is for our newsletter subscribers."

  • Stackable: If you select Yes, customers can use this coupon with other coupons in the same purchase. If you select No, it can only be used by itself.

    Screenshot of Add Coupon Screen (Fixed Type)

Saving Your Coupon

Once all settings are configured, click the "Save" button at the top of the page (if visible, or "Update" if editing) to create or update your fixed type coupon.

Editing or Deleting a Coupon

After you've created coupons, you can always go back to change their settings or remove them completely.

First, find the coupon you want to manage in your coupons list. On the far right side of that coupon's row, under the Actions column, click the three-dot icon. A small menu will pop up with two options:

  • Edit: Choose this to open the settings for that coupon. You can then make any changes you need and save them.

  • Delete: Choose this to permanently remove the coupon. A confirmation window will likely appear to make sure you don't delete it by accident.

    Screenshot of Edit or Delete existing Coupons